Booking Terms & Conditions


General
  1. I have lawful authority to enrol my child/ren in the Kids Biz OSHC or Kids Biz Holidays & Sports service (the Service) and any information I provide will be true and correct.
  2. I understand that it is my responsibility to provide current details to the Service and will promptly update any changes (i.e. contact details, medical information, family circumstances).
  3. I have notified the people nominated on this form as emergency contacts and/or authorised contacts that their details have been passed on to the Service and advised that they may be asked for photo ID when they collect my child.
  4. I authorise the Service to take and use photographs and short videos of participants taken at the program for display within the program.

Medical

  1. I acknowledge that my child will not attend the Service if suffering from an infectious or communicable disease and will be subject to the appropriate mandatory exclusion period as identified by the Department of Health.
  2. I authorise staff, in the event of accident or illness, to obtain all necessary medical assistance and treatment for my child and agree to meet any expenses attached to such treatment.
  3. I authorise staff to apply first aid and sunscreen to my child.
  4. y additional needs I will provide an action plan (if one is in place) or supporting documentation prior to the commencement of care and will supply all items required for treatment to the Service (i.e. Ventolin, spacer, Epipen, antihistamine etc.) The Service is unable to access documentation and medication held by the school.
  5. In the event that my child is injured, becomes ill or is involved in a serious incident while at the Service, either I or an authorised person (listed on this form) will collect my child as soon as possible.

Behaviour
  1. I understand that if my child continuously demonstrates inappropriate behaviour, after behavioural management policies and procedures have been followed, I will be notified and my child may be suspended for a period to be determined or excluded permanently from the Service.
  2. I acknowledge that if my child is subject to exclusion, the Service may disclose my child's name and the reasons for the exclusion to persons in control of the school that the service operates from.

Participation

  1. I give permission for my child to participate in activities organised for the days my child will be attending, including child appropriate G & PG rated material.
  2. Except as otherwise expressly required by law, the Service does not accept any liability for personal injury, property damage or loss sustained by any participant as a result of his or her participation at the Service due to any cause whatsoever unless caused by the proven negligence of the Service, its directors or employees.
Vacation Care
  1. I agree to keep my account up to date and meet ALL costs incurred for my enrolments in the Service.
  2. I agree to pay for all of the days my child is successfully enrolled in (and not cancelled within the relevant time frame), regardless of whether my child actually attends.
  3. I understand a late pick up charge of $2.00 per minute, per account, applies after the Service finishing time.
  4. I accept that if payments are not received on the due date a $30 late payment fee will be applied for each fortnight payment is late. I also understand that if my fees not paid on time that my child may be excluded from the Service and third party debt recovery action will be taken in accordance with our debt recovery policy. I will be responsible for all debt recovery fees associated with my account.
  5. I understand activities and transport are subject to cancellation or alteration in the event of unsuitable weather conditions or other factors which may arise that are beyond the Services control.
  6. I give permission for my child to leave the premises to participate in activities and excursions as indicated in the Program.
  7. I understand my child may not be able to attend, or continue to attend, until my account payments have been made in full or a payment arrangement has been agreed to.
  8. I agree to cancellation requests must be lodged via the my family lounge website, my family lounge app or in writing via email.
  9. I understand that cancellations can only be made if more than 7 days notice is provided and will incur a $10 administration fee per child - if this booking is within 7 days of the attendance no cancellation is possible.
  10. All vacation care bookings are casual bookings, 7 days notice is required to advise an absence for vacation care or the full fee is payable.
  11. Children with additional needs must be booked into vacation care more than 4 weeks in advance (unless a lessor time frame is agreed to by the Service) to ensure special arrangements and additional staffing needs can be met.
  12. I understand that if my child does not attend the Service during their last two weeks of care, government fee reductions cannot be applied and full fees will be charged (in accordance with guidelines set out by the Department of Education).

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